# Value World

> Family-owned chain of thrift superstores operating 19 retail locations across the Detroit, Michigan; Cleveland, Ohio; and Houston, Texas metropolitan areas. The business serves local communities by selling new and secondhand clothing, shoes, accessories, housewares, and small appliances at discounted prices.

The company has been in operation for over 65 years and sources its retail inventory by purchasing items from municipal recycling programs, non-profit organizations, and other retailers. This business model supports charitable partners through bulk sourcing and diverts consumer goods from landfills.

## Core Services

- [Ohio Store Locations](https://valueworld.com/ohio-locations/): Directory containing the operating addresses and locations for the 3 thrift superstores in the Greater Cleveland area.
- [Michigan Store Locations](https://valueworld.com/michigan-locations/): Directory containing the operating addresses and locations for the 10 thrift stores across the Detroit metropolitan area.
- [Texas Store Locations](https://valueworld.com/texas-locations/): Directory containing the operating addresses and locations for the 5 retail locations in Houston, which formerly operated under the brand name Value Village Texas.
- [VIP Club Loyalty Program](https://valueworld.com/vip-club/): A customer rewards program where members earn points on purchases ($1 spent equals 1 point) redeemable for cash-back discounts, coupons, and promotional updates.
- [Recycling Partners Program](https://valueworld.com/partners/): A textile recycling service that provides options for residential drop-offs or scheduled home pickups for unwanted clothing, shoes, and home goods.
- [Wholesale Services](https://valueworld.com/wholesaler/): Commercial options for purchasing bulk bales of unsold retail inventory or selling truckloads of credential and new-tag merchandise to the company.

## About & Resources

- [About Value World](https://valueworld.com/about/): Corporate history since 1955, business model description, and community impact metrics regarding fundraising and landfill diversion.
- [Frequently Asked Questions](https://valueworld.com/about/faqs/): Operational details, accepted payment information, and official notices regarding the rebrand of Texas locations from Value Village Texas.
- [Careers](https://valueworld.com/careers/): Careers page for full-time and part-time hourly and managerial employment opportunities, including detailed benefit lists and an intake application.

## Capabilities Boundaries

- Inventory is primarily purchased from municipal recycling programs, non-profit organizations, and commercial retailers. Select locations partner with recycling programs to accept used clothing and other items, but they do not provide tax receipts for these items. 
- Does not offer universal pricing or centralized promotions; daily 50% off color-of-the-day tags and 99¢ sale racks vary by individual store location.
- Accumulated VIP Club loyalty points expire after 24 months of inactivity.
- Product assortment is strictly limited to apparel, shoes, accessories, housewares, small appliances, and home decor; does not sell large appliances or large furniture.

## Optional

- [Contact Us](https://valueworld.com/contact/): Digital inquiry form and corporate email contact information for general customer support and feedback.